Products & SystemsProduct records

Product knowledge, built around the questions projects actually ask.

Most product questions don't start with a datasheet. They start with a wall, a floor, a façade — and someone asking whether the product in front of them has the evidence to sit there.

The Bench keeps structured evidence records for the product areas we work with. These pages set out the questions we most often see, the evidence commonly reviewed, and how to get a written review moving.

ScopeEvidence review. Not certification, Building Control or design sign-off.

01Product records

Current product records

For anyone holding a product-level question: manufacturers preparing for scrutiny, contractors and specifiers checking a proposed build-up, technical managers answering a query that has already landed. If your product isn't listed, the route is the same — send the question and the documents you have.

  • A pallet of packaged Hicem fibre cement boards

    Fibre cement building board · connected product route

    Hicem fibre cement board

    Sheathing, carrier board and external build-up evidence questions — racking, render and brick slip carrier roles, moisture behaviour and reaction to fire evidence.

    • Does the racking evidence match the frame, fixings and board thickness proposed?
    • Does the reaction to fire classification cover the intended build-up?
  • A pallet of Hilux calcium silicate boards

    Calcium silicate building board · connected product route

    Hilux calcium silicate board

    Fire performance and build-up evidence questions — board-level versus assembly-level evidence, linings, and where the board sits in tested build-ups.

    • Is board-level fire evidence enough, or does the question need assembly evidence?
    • Does the tested lining build-up match the project detail?
  • Protherm Light 60 litre bag (manufacturer packaging)

    Applied thermal-insulating plaster · partner-supported product area

    Protherm Light

    A premixed, lightweight thermal-insulating plaster for fire protection — substrate, applied thickness and build-up evidence questions.

    • Does the applied thickness match the tested configuration?
    • Is the project substrate covered by the fire test evidence?

These product areas include products manufactured or supplied by Ramco Industries UK and Edilteco Group. Images show the products only. Nothing here implies certification, approval, endorsement or guaranteed acceptance of any product or build-up. More product areas will be added as the knowledge base grows.

02Typical questions

The questions that usually bring people here

  1. Does this product have evidence for this use?

    The product is named, the build-up is drawn — and someone needs to know whether the evidence covers the way it's being proposed.

  2. What will Building Control or the project team expect to see?

    A query has landed, and the response needs to be organised around the right documents rather than a datasheet alone.

  3. Which evidence closes the gap between datasheet and specification?

    The datasheet says one thing and the specification asks for another — the question is which evidence connects the two.

  4. Can evidence transfer between systems or build-ups?

    Evidence exists for one configuration, and the project proposes another. That read-across is a review question, not an assumption.

03Evidence commonly reviewed

The documents that usually decide product questions

  1. Test evidence and classification reports
  2. Declarations of performance and CE/UKCA documentation
  3. Technical datasheets and installation guidance
  4. System or build-up assessments, where the product is one component of a tested assembly
  5. Project-specific details and the question as actually raised

The available evidence can be reviewed against the intended use. That comparison — between what the documents cover and what the project proposes — is where most product questions are actually decided.

04Where The Bench can help

Evidence-led review support, in writing

  • Review the available product evidence against the intended use
  • Help identify evidence gaps before someone else finds them
  • Help organise the evidence route — what exists, what's missing, what to request
  • Put the position in writing: a review note, gap register or evidence summary the project team can use

The Bench does not certify, approve or replace project-specific design responsibility. Those decisions remain with the appointed competent person or organisation for the project.

05Related evidence areas

Where product questions usually resolve

Product questions almost always resolve into an evidence area. The most common routes from these pages:

06For manufacturers and suppliers

Organising evidence for your own products?

Want your product evidence to be easier for designers, contractors and technical teams to understand? The Bench can help manufacturers and suppliers organise product evidence records, common questions and review routes — without turning evidence into a sales claim.

Talk to us about product evidence partnership

Inclusion in product evidence knowledge does not mean certification, approval or a guarantee of project suitability.

Ask The Bench

Holding a product evidence question?

Send the question, the product and the documents you already have. No charge to submit an enquiry — we quote before any written work starts.

Not sure where your question sits? Find your route ›

What helps us start

  • The question, as it was put to you
  • What the product or build-up is, and where it is going
  • The documents you already have — data sheets, reports, certificates, drawings
  • Any comment from Building Control, the designer or the client
  • When you need an answer

You do not need a complete set to get in touch — send what you have.